Information
Following are some questions that we are asked all the time - hopefully you find the answers you were looking for!
Why is your company called SADcars?
Our name is actually put together from the first letter of each of the founders´ names - Siggi, Alli and Daniel :) So its kind of a family business. However, we decided to use the name to make it more memorable - we can assure you that our rental cars are not sad, they are very happy when you use them!
Why are you cheaper than other car rentals?
Our business concept is that we rent out good solid cars that are on average 10 years old but very well maintained and supervised thoroughly - because of that we are able to use cheaper cars with lower depreciation - and this delivers the very low rent price directly affecting your costs of travelling in Iceland.
Please make note that our minimum rental period is 2 days.
How do I pay?
We offer two structures - if you reserve a car and choose "PrePayment Discount" you will get an extra 15% off our very low prices but you have to pay upon checkout. If you decide to book without that, you pay when you collect the vehicle. Either way you need to give us a credit card for guarantee for possible extras and incurred costs.
What about collection and return - how does it work?
Collection: When entering the arrival hall at Keflavik International Airport, please turn to the SADcars employee that has your name on a white-board, they will take you to your car!
Return: When returning the car, please take it to our office close to the Keflavik International Airport (see map here) and we will then drop you off directly to the departure hall, free of charge! Directions on how to find our office are provided on a map which you will get when collecting the car, as well as the location is fixed in the GPS Navigation system (as „SADcars HQ“) should you have rented one.
Our office in Keflavik (click here for location) is open from 5am in the morning until 2am after midnight - collection and return in Keflavik is free all year, and we pick you up and drop you off in the airport, free of charge :)
We also have rental cars in Reykjavik (click here for location) and until 15.6.2011 the pickup and dropoff in our Reykjavik office is free of charge! The Reykjavik dropoff and pickup is possible between 9am and 5pm every day.
Is it possible to collect and return the cars at other locations than Keflavik Airport?
Yes it is, we offer collection and pick up at our location in Reykjavik (click here for location) - see our reservation form for prices or the page "Fleet & Prices" at the top menu.
How are your cheap cars equipped for Icelandic roads?
Our cars undergo the obligatory security inspection needed for all Icelandic cars, but in addition we do our own serivce and maintenance checks after each return of a vehicle from a customer. They all have airbags and seat belts for all passengers. Our rental cars always have the neccessary equipment and are ready for Icelandic roads for enjoyment!
What documents do I need?
You need a valid drivers licence and a credit card on your name when you pick up the car to guarantee the rental agreement.
How old do I need to be to be able to rent a car from you?
We have a 21 year age limit for our customers.
What type of insurance do you offer?
Collision Damage Waiver Insurance (CDW) covers you for damage of the rental car exceeding 1.000 EUR (the self risk amount or liability excess).
Super CDW Insurance (SCDW) is like the CDW above except that the self risk amount (liability excess) is only 300 EUR.
Gravel Protection (GP) covers damage to wind screen, headlights and the body of the car when gravel or rocks get thrown at the vehicle by another car. If you buy this insurance, you are only liable for the self risk amount in the CDW (or SCDW if you buy that) terms.
Theft Insurance (TI) covers total loss of the car if its stolen while you rent it - If you buy this insurance, you are only liable for the self risk amount in the CDW (or SCDW if you buy that) terms.
All our cars have the obligatory Third Party Liability Insurance (TPL) under Icelandic law - this covers third party damage or loss in an accident.
Please refer to our Terms page for more details and full conditions on the above insurances.
What happens if the car brakes down?
SADCars has service partners all around the country if something breaks down or if something has to be replaced. If you have an accident or the car totally breaks down we will of course replace the car with a new one.
Do the cars have winter tyres or studded tyres during the winter?
All of our rental cars have good winter tyres when its allowed by Icelandic law during the winter season but we don´t have cars with studded tyres - we are trying to keep the Icelandic roads as green as possible, studs destroy them too fast and increase air pollution :)
Can I cancel a reservation?
Cancellation policy is 48 hours prior to pick up of the rented vehicle. If you cancel with more than 48 hours notice you will get a 75% refund. Cancellation within 48 hours will not be refunded.
Are you ready? Book one of our cheap rental cars here!
If you have any questions don´t hesitate to call us at +354 577 6300 between 9am and 5pm every day or email us at info@sadcars.com at any time !
